At this time, we ship within the United States only. Shipping is $3.95 and items will ship within 72 hours of your order (Monday-Friday, orders are not processed on the weekend). If you need expedited shipping, please Contact Us ASAP.
Free Shipping Qualifications
All orders over $40, within the United States, receive free shipping. Please note that this $40 total, for U.S. orders, does NOT include tax (tax calculated for California residents only).
You may return NEW items (with the PHASES BOUTIQUE tags still attached) within 5 business days of delivery for a refund (minus shipping). Return shipping is the responsibility of the customer. If the return is a result of an error on our part (e.g. you received an incorrect item, etc.), please Contact Us ASAP. ALL BLOWOUT (SALE) eyewear and jewelry are FINAL SALE and may NOT be returned.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.